Q. DO YOU REMOVE ALL WASTE MATERIALS ?

A. YES THIS IS INCLUDED IN THE PRICE OF THE JOB. HOWEVER IF YOU ARE IN A POSISTION TO DISPOSE OF THE MATERIALS YOURSELF THIS CAN REDUCE THE COST.THE WASTE IS MAINLY CHIPPED ON SITE, THE WOODCHIPS MAKE A USEFUL GARDEN MULCH AND WE ARE INCREASINGLY FINDING CLIENTS REQUESTING THAT THE CHIPS ARE LEFT ON SITE FOR THEIR OWN USE. IF YOU ARE HAVING TREES REMOVED YOU MAY KNOW OF SOMEONE WHO COULD USE THE TIMBER.IT IS NOT NORMALLY LEFT IN SIZES  READY FOR THE THE FIRE. WE OURSELVES HAVE A WOOD BURNING STOVE, MOST WOOD MAKES EXCELLENT  ENVIRONMENTALY  FRIENDLY FUEL.

Q. CAN YOU GIVE ME AN ESTIMATE OVER THE PHONE

A. NO, IT IS NOT POSSIBLE TO ACERTAIN THE COST OF WORK WITHOUT CONDUCTING A SITE VISIT. THERE ARE MANY THINGS TO TAKE INTO CONSIDERATION.

ACCESS AND PARKING - HOW CLOSE CAN WE GET TO THE WORK AREA ? THIS WILL HAVE A BEARING ON HOW LONG IT WILL TAKE TO REMOVE AND LOAD THE WASTE MATERIALS. IF YOU LIVE IN AN AREA WITH RESTRICTED PARKING, ARRANGEMENTS MAY HAVE TO BE MADE WITH NEIGHBOURS OR DISTRICT COUNCILS AND CONES PLACED PRIOR TO THE DATE OF THE WORK.

OBSTACLES IN WORK AREA - THIS IS IMPORTANT WHEN TREES ARE BEING REMOVED OR WORK BEING DONE TO REMOVE LIMBS. ARE THE TREES OVERHANING BUILDINGS OR PERHAPS A CONSERVATORY . GARDEN ORNAMENTS, FURNITURE, OR PLANTS OF SPECIFIC VALUE

SHOULD BE REMOVED TO A SAFE DISTANCE PRIOR TO WORK COMMENCING THIS SPEEDS UP THE OPERATION.

IT IS MOST OFTEN THE CASE THAT THE TREE WILL REQUIRE SECTIONAL FELLING, THIS TAKES MORE TIME AND EFFORT THAN BEING ABLE TO ACHIEVE A STRAIGHT FELL.

Q. CAN YOU CALL ROUND AND PUT AN ESTIMATE THROUGH THE LETTERBOX AS I CAN''T BE THERE ?

A. NO. WE PREFER TO MEET ANY PROSPECTIVE CLIENTS IN ORDER TO DISCUSS YOUR REQUIREMENTS AND OFFER ANY ADVICE AS NECCESSARY.

 Q. CAN YOU GIVE ME A WRITTEN ESTIMATE ?

A. NO. THERE ARE SOME COMPANIES WHO  ADVERTISE THAT THEY WILL " BEAT ANY WRITTEN QUOTATION ". OUR COMPANY SLOGAN IS

" HIGH QUALITY AT A DOWN TO EARTH PRICE ". WE ARE CONFIDENT THAT WE ARE SUPPLYING A REALISTIC PRICE FOR A JOB WELL DONE.

WE ARE HAPPY TO SUPPLY YOU WITH AN INVOICE OR RECEIPT ON COMPLETION OF THE WORK.

Q. DO YOU PROVIDE OAP RATES ?

A. ALL OUR ESTIMATES ARE REALISTICALLY COSTED DEPENDING ON THE WORK INVOLVED. EVERY EFFORT IS MADE TO KEEP OUR COSTS DOWN, COMPANIES WHO ADVERTISE OAP RATES ARE POSSIBLY QUOTING AN OVER INFLATED PRICE THAT CAN THEN BE REDUCED SO THAT YOU THINK YOU ARE GETTING A GOOD DEAL.

Q. CAN YOU REMOVE  TREE STUMPS

A. YES.WE HAVE RECENTLY INVESTED IN OUR OWN MACHINE. PLEASE SEE THE LINKS PAGE FOR A VIDEO OF IT IN OPERATION. AS YOU WILL SEE IT IS VERY VERSATILE AND WILL TACKLE ALMOST ANYTHING. 

Q. WILL MY NEIGHBOURS BE AFFECTED ?

A. SOMETIMES IT IS NECESSARY TO HAVE ACCESS TO A NEIGHBOURING PROPERTY - PARTICULARILY WHEN BRANCHES OVERHANG, OR WE NEED TO TIDY UP STRAY ARISINGS. PLEASE INFORM THEM OF YOUR INTENTION TO CARRY OUT WORK AND DATE ON WHICH IT WILL TAKE PLACE. A NEIGHBOUR RETURNING FROM SHOPPING OR WORK MAY NOT BE AMUSED TO FIND PEOPLE ON THEIR PROPERTY IF NOT INFORMED.

Q. DO I NEED PERMISSION

A. IN ALMOST ALL CIRCUMSTANCES IT IS WISE TO ESTABLISH WHETHER PERMISSION IS REQUIRED. IF YOU  LIVE IN A CONSERVATION AREA YOU DO NEED TO NOTIFY THE LOCAL COUNCIL OF YOUR INTENTION TO CARRY OUT TREE WORK AND CHECK FOR ANY TREE PRESERVATION ORDERS.

IF YOU HAVE ALREADY APPLIED AND OBTAINED PERMISSION WE WILL REQUIRE TO SEE THE RELEVANT  PAPERWORK FROM THE COUNCIL PRIOR TO COMMENCMENT OF ANY WORKS.

IF YOU WOULD LIKE ADVICE ON HOW TO APPLY, OR WOULD LIKE US TO DEAL WITH THE APPLICATION ON YOUR BEHALF WE ARE MORE THAN HAPPY TO DO THIS. WE HAVE A GOOD WORKING RELATIONSHIP WITH THE VARIOUS COUNCILS IN THE CENTRAL BELT. AN APPLICATION CAN TAKE UP TO 6 WEEKS, HOWEVER IN CASES OF EMERGENCY THE APPLICATION CAN  SOMETIMES BE PROCESSED MOE QUICKLY.

WE ALWAYS AUTOMATICALLY CHECK TO SEE IF YOU ARE IN A CONSERVATION AREA BEFORE WE CARRY OUT ANY WORK ON YOUR LAND. THERE ARE SUBSTANSTANTIAL FINES FOR WORK UNDERTAKEN WITHOUT THE MANDATORY PERMISSION.

Q. IS THERE A BEST TIME OF YEAR FOR TREE WORK TO BE CARRIED OUT

A. WE WORK ALL THE YEAR ROUND, HOWEVER THERE IS SOME OBVIOUS SEASONAL WORK.

PRUNING OF FRUIT TREES : APPLES AND PEARS BETWEEN OCTOBER AND MAY

CHERRY AND PLUM BETWEEN JUNE AND SEPTEMBER

 Q. HOW QUICKLY CAN THE WORK BE DONE

A. ONCE THE ESTIMATE HAS BEEN CONDUCTED AND YOU ARE HAPPY FOR US TO GO AHEAD WITH THE WORK THE JOB WILL BE SCHEDULED. THERE ARE NO REAL QUIET PERIODS THROUGHOUT THE YEAR AS EACH SEASON BRINGS DIFFERENT REQUIREMENTS FOR OUR WORK. IT CAN BE AS LITTLE AS A FEW DAYS, OR POSSIBLY A FEW WEEKS. WE ALWAYS ENDEAVOUR TO COMPLETE A JOB AS SOON AS POSSIBLE.

OCCASIONALLY WE NEED TO RESCHEDULE WORK - SOMETIMES A JOB WILL OVER-RUN OR THE WEATHER WILL PREVENT US FROM WORKING TO TIME. YOU WILL BE ADVISED AS SOON AS POSSIBLE IF THIS SHOULD HAPPEN SO THAT A MUTUALLY CONVENIENT DATE CAN BE ARRANGED FOR THE WORK TO BE DONE.